Senior Tech Setup Concierge

• The need is ongoing: device changes, password issues, scams, streaming, and family communication keep recurring.
• Adult children may pay for dependable support and clear updates.
• A relationship-based local service can be differentiated without heavy equipment spend.

• Trust, privacy, and safety procedures are essential when handling devices and accounts.
• Service boundaries must be clear to avoid becoming general IT support at unlimited scope.
• Background checks and insurance may be expected by referral partners.

1. 1Define a small menu: new-device setup, home Wi-Fi help, scam-safety review, and monthly support.
2. 2Create privacy rules that avoid storing passwords or accessing sensitive accounts.
3. 3Partner with senior centers, local communities, and adult-child referral sources.
4. 4Offer a clear post-visit summary to the client or authorized family contact.

Bill fixed-price home visits and monthly concierge subscriptions. Group workshops for communities can create additional revenue and lead flow.

Independent tech tutors, computer repair shops, and national home-tech support brands offer pieces of this service.

Build trust through patient service, visible safeguards, simple explanations, and a family-friendly communication layer that generic repair shops often lack.